Since a credit memo was applied to the invoice, it'll show as an income and expense in the Profit and Loss report to offset the amount. Thanks for coming to the Community, cgonzalez.īad debt is an income that won't be paid anymore. I'm just a post away if you should have any other questions about how to write off bad debt. Select your QuickBooks for Windows version.Customize reports in QuickBooks DesktopĪlso, The phone support agents will be able to assist you in getting this resolved.Record a credit memo or refund in QuickBooks Desktop.On the Apply Credit to Invoices window, select the transaction.Īfter that, you can run a Cash Basis Profit & Loss Detail report to make sure the total is 0.įor more details, please check the articles below:.On the Available Credit window, select Apply to an invoice.Enter the items, then select Save & Close.From the Customer:Job drop-down, select the customer name.From the Customers menu, select Create Credit Memos/Refunds.This way, it clears the amount out from your accounts receivable and reduces your net profit. You can enter a credit memo instead of receive payments. The credit amount can be issued in your customer's account as a return and apply it to their invoice. I'd be happy to help you write off bad debt if you're on a cash basis.
